Our nightmare on overcrowded train
Rescuer tells of woman’s collapse
A woman who rushed to the aid of a passenger who collapsed on an overcrowded train to Dumbarton has spoken of the nightmarish conditions on board.
Jordan Frearson, 20, has backed calls for Scotrail to improve local services after she helped a woman who passed out twice on a train travelling from Glasgow to Helensburgh on February 1.
The train was so packed that passengers were unable to place the woman in the recovery position and onboard staff could not make it through the crowds to help.
We told you last week how passengers were forced to tweet for help for the woman who fell ill on the “jam-packed” peak-time train which was reduced from six to just three carriages.
The 17.01 train has been reduced to three carriages six times since the reopening of Glasgow Queen Street last year, forcing passengers to pack in like “cattle” – according to Dumbarton MSP Jackie Baillie.
The Lennox Herald has learned that it was reduced again on the evening peak-time service on Monday (February 12) before being cancelled due to a police incident.
Jordan, from Helensburgh, who uses the service regularly to travel to college, told the Lennox Herald: “The trains are either cancelled at the last minute or the carriages are reduced. There always seems to be an issue.
“They really need to do something about it as something like that can’t happen again.”
Witness Jordan said the woman fell ill at Hyndland station but it was not until Dumbarton Central that she was taken from the train and transferred to a waiting ambulance.
Jordan added: “The train was absolutely packed. You could not move at all - it was really scary.
“We couldn’t even get her into the recovery position it was that busy. There was just no room.”
The incident has further prompted Dumbarton MSP Jackie Baillie to raise the issue of frequent overcrowding on rush-hour services.
She has contacted transport minister Humza Yousaf and the managing director of Scotrail to highlight how overcrowding on trains is putting passengers in danger.
Something like that can’t happen again
Trains to Dumbarton often have number of carriages cut. And, right, last week’s Lennox Herald front page
Delays The woman was helped off the train at Dumbarton