Caring Caroline up for award
A CARE worker has been shortlisted for a national award.
The skills and compassion of Caroline Howard resulted in her colleagues nominating her for the at Home Instead Caregiver of the Year award.
She is now one of just 12 finalists shortlisted from 7,000 staff working in 150 offices nationally.
Caroline, 49, from Poynton, has worked for Home Instead for two years.
She has been recognised for providing support to the highest level and her flexible approach. Caroline was also nominated for helping a client find a yoga group and then attending with her, even though she had never tried it before.
Judges found Caroline is constantly working on her own personal development and training to help enhance the care she provides to her clients. They also found she has excellent communication skills and has the natural ability to make clients feel at ease and as such has built wonderful relationships with them.
In one example of Caroline going above and beyond, when one of her clients became ill, she made sure relatives, who lived in various parts of the world, received regular updates on her condition and offered emotional support. Caroline was even there when the woman passed away.
As well as her job, Caroline also supports her mother who was paralysed after a car accident 27 years ago and her 18-year-old son Ben has downs syndrome, autism, epilepsy and heart disease.
David Moore, who owns Home Instead, said, “Caroline often jokes about her life situations in that ‘There’s never a dull moment’. No matter what circumstances Caroline is faced with she always has a smile on her face and never falters in providing her clients with an excellent standard of care. We are all delighted and proud that Caroline has reached the regional finals of these prestigious awards.”
Home Instead Senior Care is owned by David and Joanna Moore, who started providing care in Stockport in 2006. It aims to allow people to remain independent and live with dignity in their own homes.
Caroline works out of the firm’s Stockport office.
●● Caroline Howard was nominated by her colleagues