Award win­ner shares top tips to suc­ceed

Macclesfield Express - - BUSINESS -

NOM­I­NA­TIONS for the East Cheshire Busi­ness Awards - for­merly the Mac­cles­field and Wilml­sow Busi­ness Awards - are now open.

As part of our cov­er­age of the area’s big­gest cel­e­bra­tion of lo­cal en­ter­prise, the Ex­press is talk­ing to the cat­e­gory spon­sors each week to see why they are sup­port­ing the event.

Rob Ni­cholls is the man­ag­ing Direc­tor of Plas­tic Card Ser­vices and boasts al­most 30 years’ ex­pe­ri­ence in print and plas­tic card tech­nolo­gies.

He has suc­cess­fully de­vel­oped two tech­nol­ogy com­pa­nies from scratch and is re­spon­si­ble for the re­search and de­vel­op­men pro­gres­sion that keeps a 21 year old com­pany very vi­brant, healthy and at the fore­front in its mar­kets. He is also re­spon­si­ble for strate­gic cor­po­rate devel­op­ment across the UK and into Euro­pean mar­kets. ●● WHICH award are you spon­sor­ing?

Ex­cel­lence in Cus­tomer Ser­vice Award. ●● WHY have you got in­volved with the busi­ness awards?

Having won the Mac­cles­field and Wilm­slow Busi­ness Award twice now in the cat­e­gory of Com­pany of the Year (up to £5 mil­lion) was ap­proached to be part of

Ithe new award or­gan­is­ing com­mit­tee and chose to spon­sor the award cat­e­gory for Ex­cel­lence in Cus­tomer Ser­vice. We have also re­alised that it is far bet­ter for lo­cal com­pa­nies to work and net­work to­gether as a co­he­sive force than in iso­la­tion. It gives strength to the busi­ness com­mu­nity as a whole in ad­di­tion to our own in­di­vid­ual com­pa­nies. It is ex­cit­ing for us to be ac­tively in­volved with the awards. ●● WHY did you choose to spon­sor that par­tic­u­lar award?

Cus­tomer ser­vice is key to the con­tin­ued devel­op­ment and suc­cess of any com­pany, large or small. We fully un­der­stand that the ex­pe­ri­ence a cus­tomer has of your com­pany very much dic­tates if they are go­ing to re­turn. We want to help cel­e­brate the very best in what is a piv­otal com­po­nent of busi­ness man­age­ment. ●● WHY is East Cheshire such a great place to do busi­ness?

The re­al­ity is that ac­cess is fan­tas­tic. Road, rail and air trans­port is easy com­pared with so many other parts of the coun­try and of­fers an at­trac­tive blend of se­ri­ous busi­ness en­ter­prise and beau­ti­ful coun­try. ●● WHAT is your best piece of busi­ness ad­vice?

De­liver what you have promised and in the time frame promised. If any­thing must change at all then dis­cuss at the ear­li­est op­por­tu­nity. Good com­mu­ni­ca­tion is key. AAAwards

Arm­chair Opticians. As­so­ci­a­tion David Shan­non, AOP AAOp­tometrists AOP) Awards head judge, said: awards. “Through­out the year

The awards, which mem­bers of our launched in 2011, pro­fes­sion and the recog­nise the high­est in­dus­try pro­vide first-rate lev­els of achieve­ment in eye and vi­sion care to the UK op­tics. public. The stan­dard of

Park Lane Opticians has en­trants for this year’s been trad­ing for four years AOP Awards has been and was se­lected by a ex­cep­tion­ally high and in com­mit­tee for its reach­ing the short­list Park out­stand­ing work as a Lane have shown both young prac­tice which has in­no­va­tion and de­vel­oped a range of eye dis­tinc­tion.”

●● Rob Ni­cholls, Man­ag­ing Direc­tor of Plas­tic Card Ser­vices.

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