ONLINE: macclesfield-express.co.uk EMAIL: firstname.lastname@example.org Post office bosses defend closure
BOSSES proposing to close the town’s post office in favour of a WHSmith franchise have defended the plan.
The Post Office proposes closing the Crown branch on Castle Street and for WHSmith to run counters from its Mill Street shop instead.
The plan has outraged residents who want to save their dedicated branch and the Express has got behind the campaign.
The biggest gripe has been the complaint that the branch already has long queues and that WHSmith is too small.
Now bosses have responded, saying the average waiting time in WHSmith post offices is three minutes.
There are also concerns over jobs, training and the effect on businesses. Union bosses say Crown post office branches should be protected.
Sally Buchanan, a project manager who is part of the committee making the decision on the plan, said: “WHSmith has been operating post offices within its stores since 2007 and runs over 100 branches.
“There will be no com- pulsory redundancies. Employees can transfer under TUPE legislation.
“Their contracts would transfer to the new employer.
“We are working with WHSmith to ensure trained staff are on hand.
“We appreciate how important Post Office services are and we will continue to play a vital role in economic activity in Macclesfield should the move go ahead.”
But residents are not convinced, taking to the Express Facebook page to air their concerns.
Paula Johnson said on Facebook: “This is ludicrous, not sure how they intend to accommodate all the queues in WHSmith. It’s bad enough in there as it is with the narrow aisles.
“It makes my blood boil.”
Bosses are analysing consultation feedback and a decision is expected in late January or early February before the proposed relocation in March.