Mary Por­tas: Se­cret Shop­per Chan­nel 4, 8pm

Macclesfield Express - - TVWEEK -

New se­ries. The re­tail guru works with four busi­nesses to help im­prove the qual­ity of their cus­tomer ser­vice. At a fam­ily-run con­ve­nience store in Burn­ham, Buck­ing­hamshire, she’s shocked to see how staff be­have when they don’t know they’re be­ing filmed. Too much clown­ing around means out-of-date food is be­ing left on the shelves, so Mary takes su­per­vi­sor Dean and his team to a Miche­lin-starred restau­rant to show them how to work well to­gether. She also wants owner Keshu to re­think the prod­ucts he stocks.

Mary Por­tas

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