Sil­ver spot for Hal­man

Macclesfield Express - - BUSINESS SME BUSINESS TIPS -

AN es­tate agents has beaten off com­pe­ti­tion from more than 500 oth­ers to win sil­ver at its in­dus­try awards.

The let­tings di­vi­sion at Gas­coigne Hal­man, which has an of­fice at Wa­ters Green, Mac­cles­field, took the hon­our at the Let­tings Agents of the Year Awards, in as­so­ci­a­tion with The Sun­day Times and The Times.

Staff col­lected the award for Best Medium Sized Let­tings Agency in the north from marathon ace Paula Rad­cliffe MBE at The Lan­caster Lon­don Ho­tel.

As part of the judg­ing process, a panel of in­dus­try ex­perts as­sessed the com­pany’s daily oper­a­tions and cus­tomer han­dling pro­cesses. Fur­ther pro­ce­dures were scru­ti­nised via in­de­pen­dent mys­tery shop­pers and in­ter­views, as well as the re­vi­sion of cus­tomer feed­back.

Philip Chad­wick, let­tings di­rec­tor, said: “We are de­lighted. This achieve­ment is due to our ex­ten­sive pro­fes­sion­al­ism and fan­tas­tic cus­tomer feed­back.

“Our high per­cent­age of staff re­ten­tion shows we have a healthy work­ing en­vi­ron­ment and re­sults in our team be­ing present at the of­fices for a num­ber of years.”

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