Call for lessons to be learnt

Macclesfield Express - - GROSVENOR CENTRE ROW -

A DIS­ABIL­ITY char­ity said lessons must be learned from the fire safety ban.

Laura Smith, chief of­fi­cer at Dis­abil­ity In­for­ma­tion Bureau, said its Pierce Street of­fice in Mac­cles­field had been in­un­dated with calls and vis­its from dis­abled peo­ple.

She said: “As soon as the prob­lem emerged we had com­plaints from peo­ple with var­i­ous dis­abil­i­ties about the staff pre­vent­ing them from ac­cess­ing the shop­ping cen­tre.

“There is clearly some equal­ity and di­ver­sity train­ing needed by front-line staff at the Grosvenor over how to han­dle peo­ple with dis­abil­i­ties.

“I’m re­lieved the cen­tre will be re­opened for all, but lessons must be learned.

“There is a sense that this has been han­dled shock­ingly badly by all par­ties. A lot of ques­tions re­main over how the prob­lem came about and we will be ask­ing th­ese di­rectly to the fire au­thor­ity.”

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