Thumbs up for care

Macclesfield Express - - YOUR VIEWS -

A CARE home has re­ceived the of­fi­cial thumbs up from its res­i­dents.

A sur­vey of those liv­ing at Carmel Lodge Care Home, Lon­don Road, Adling­ton, re­vealed a rat­ing of 963 out of 1,000, putting it top of the list of seven Mac­cles­field homes sur­veyed.

The sur­vey was car­ried out by ‘Your Care Rat­ing’, which gives res­i­dents the op­por­tu­nity to com­ment on their care.

Each home is given an over­all score based on res­i­dent feed­back across four broad themes – staff and care, home com­forts, choice and hav­ing a say, and qual­ity of life.

Emma Camli, man­ager at Carmel Lodge, said: “It’s great that our res­i­dents value the care they re­ceive at Carmel Lodge. Most of our scores across the four themes are re­ally pos­i­tive, which shows that life for our res­i­dents is happy and ful­fill­ing.

“While we’re re­ally pleased with our scores, we ob­vi­ously want to get even bet­ter and the sur­vey helps us do that by giv­ing us di­rect res­i­dent feed­back.”

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