11th damn­ing CQC re­port for care home

Macclesfield Express - - BEFORE THE BENCH -

A CARE home which has been or­dered to im­prove on its last 10 in­spec­tions has had an­other damn­ing re­port.

We­ston Park Care Home on Moss Lane in Mac­cles­field has been rated ‘in­ad­e­quate’ in one area and ‘re­quires im­prove­ment’ in four oth­ers in the lat­est in­spec­tion by the Care Qual­ity Com­mis­sion (CQC).

It comes af­ter ten pre­vi­ous in­spec­tions dat­ing back to 2011 rate the home as ‘re­quires im­prove­ment’.

It also fol­lows an ac­tion plan be­tween health bosses and the coun­cil launched last Septem­ber aim­ing to im­prove stan­dards at the home.

But de­spite ef­forts the care home - which was taken over by Cap­i­tal Care Group last Septem­ber - has fallen short in the dif­fer­ent ar­eas it is judged on.

The re­port states there has been high staff turnover and the home is ‘highly de­pen­dant’ on agency staff.

It states: “We were con­cerned that peo­ple’s nu­tri­tional needs were not al­ways met, be­cause staff lacked knowl­edge about peo­ple’s re­quire­ments.

“Peo­ple did not al­ways have the op­por­tu­nity to par­tic­i­pate in stim­u­lat­ing ac­tiv­i­ties and we found that peo­ple’s dig­nity was com­pro­mised at times.

“We found that im­prove­ments were needed to en­sure peo­ple re­ceived con­sis­tent sup­port from staff that knew them and their needs .”

We­ston Park is one of two homes pro­vid­ing respite care on be­half of Cheshire East coun­cil af­ter the con­tro­ver­sial move to shut Hollins View care home.

A coun­cil spokesman said: “We con­tinue to work with East Cheshire Clin­i­cal Com­mis­sion­ing Group and the CQC to mon­i­tor im­prove­ments. A fur­ther in­spec­tion will be car­ried out this month. Ad­mis­sions will be mon­i­tored un­til the coun­cil is sat­is­fied the stan­dard of care has im­proved.”

An­drea Barker, re­gional man­ager for Cap­i­tal Care Group, said the firm ‘ex­tremely dis­ap­pointed’ at the re­port.

She said: “We are work­ing through the points raised and en­sur­ing long term so­lu­tions are im­ple­mented. We ac­knowl­edge this has taken longer than an­tic­i­pated, but to sus­tain im­prove­ment this has to be im­ple­mented in a slow me­thod­i­cal way. There has been a sig­nif­i­cant change to the staff group who were em­ploy­ees of the pre­vi­ous com­pany. All staff are now com­plet­ing train­ing and stan­dards are grad­u­ally im­prov­ing.”

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