Cyber crime warn­ing for busi­nesses

Middleton Guardian - - FRONT PAGE -

CYBER crime preven­tion and cus­tomer ser­vice were the top­ics on the menu at a busi­ness net­work­ing break­fast or­gan­ised by Rochdale law firm, Molesworths.

The event, held at Hop­wood Hall Col­lege’s Mid­dle­ton Cam­pus, brought lo­cal busi­ness peo­ple to­gether to net­work and share ideas and knowl­edge.

Graeme Brand, Bar­clay’s re­gional Dig­i­tal Ea­gle for the north west, spoke to guests about the threat that cyber crime poses to busi­nesses, high­light­ing the tac­tics now used by crim­i­nals.

Mr Brand gave ex­am­ples of pop­u­lar pass­words used by busi­nesses that were weak and warned they posed a se­ri­ous se­cu­rity risk and gave ur­gent ad­vice on how to cre­ate strong and se­cure pass­words to pro­tect their busi­nesses.

He also warned com­pany di­rec­tors and busi­ness own­ers about the grow­ing trend of CEO im­per­son­ation, in­voice fraud and the ma­jor im­pli­ca­tions on busi­nesses of ma­li­cious soft­ware and phish­ing emails.

Chris Lowe, a re­gional di­rec­tor at Shop­per Anony­mous, a cus­tomer feed­back firm, spoke about the im­por­tance of think­ing from a cus­tomer’s per­spec­tive.

He ad­vised busi­ness own­ers and man­agers to con­sider ev­ery in­ter­ac­tion a cus­tomer has with their busi­ness.

He spoke of the im­por­tance of first im­pres­sions and il­lus­trated ways busi­nesses could im­prove the cus­tomer ex­pe­ri­ence to im­prove rep­u­ta­tion and sales con­ver­sion.

Chris Water­house, an ac­coun­tant and di­rec­tor at Bloom Fi­nance, said, “The speak­ers to­day were ex­cel­lent with a great blend of hu­mour and thought-pro­vok­ing con­tent.

“Molesworths host great events for busi­ness in­spi­ra­tion and net­work­ing and they also con­tain sound ad­vice to take away and use in my own busi­ness or for my clients.”

Paul Dixon, part­ner at Molesworths, said “Once again our guest speak­ers pro­vided an en­ter­tain­ing in­sight into top­i­cal is­sues which are di­rectly rel­e­vant to busi­nesses of all sizes. We would like to thank Bar­clays Bank for their sup­port in co­host­ing the event, which is an in­di­ca­tion of the im­por­tance the Bank at­tributes to the is­sues that Graeme and Chris ad­dressed so ably.”

Kerry and David Har­g­reaves Pho­tog­ra­phy

At­tend­ing the busi­ness break­fast or­gan­ised by Molesworth Sol­ci­tors were (from left): Kitsa Efthymi­adis, part­ner at Molesworths, Graeme Brand of Bar­clays, Neil Clay­ton of Bar­clays, Chris Lowe of Shop­per Anony­mous, Sarah Percy of Shop­per Anony­mous and Paul Dixon, part­ner at Molesworths

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