Your le­gal ques­tions

Can I claim some cash to pay for painful whiplash? Q ‘You can al­ways change law firms and get a more pro-ac­tive one’

Motorcycle News (UK) - - Garage -

A month ago I was hit in the side when a car skid­ded into me. For­tu­nately I didn’t break any­thing, but af­ter the first week I have de­vel­oped in­cred­i­bly painful whiplash in my neck. The com­pen­sa­tion com­pany my in­surer di­rected me to hasn’t con­tacted me for three weeks and when I chase them no-one knows what’s go­ing on. I would like my neck sorted but I can’t af­ford physio and I am told the NHS wait­ing list is ridicu­lous. How can I get this treat­ment? Sean Burke, Le­ices­ter

It is quite nor­mal for whiplash symp­toms to de­velop some time af­ter the ac­ci­dent (usu­ally within 48 hours, but some­times more) and the symp­toms, as you have found out, can be very painful and de­bil­i­tat­ing. Li­a­bil­ity would ap­pear to rest with the other driver so you should re­cover the cost of treat­ment although I don’t have all the facts.

It is very poor that you have not heard any­thing from your le­gal firm for three weeks. Early in­ter­ven­tion by way of phys­io­ther­apy can do won­ders for whiplash and you should be seen as soon as pos­si­ble. A law firm can ar­range this at no cost to you in cir­cum­stances where the claim is go­ing to be ac­cepted by the third party in­surer and yours should have done so.

You can al­ways change law firms and get a more pro-ac­tive one. Pre­sum­ably your bike is in need of re­pair too and your kit may be dam­aged. You will be able to claim for your fi­nan­cial losses (in­clud­ing pri­vate med­i­cal treat­ment) in ad­di­tion to claim­ing dam­ages for your in­juries. Any de­cent firm will act for you on a no-win, no-fee ba­sis.

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