What’s the best way to treat leathers?
Your legal questions
I am determined to keep my new suit nice. What’s the best method? Rob, Perranporth
Answered by Tony Hoare, MCN Consumer Editor After a ride, use a wet microfibre cloth to scrub off bugs and grime, then wipe dry with another microfibre cloth. Air it outside to make sure the leather is dry. Rub in Chelsea Leather Food, which you’ll find on Amazon for under a tenner, with a clean cloth until there’s a light shimmer. Muc-off’s Leather Protect (£5) does a similar job. Muc-off’s Leather Cleaner (also £5) is useful for shifting tougher grime.
I put my bike into the dealer for servicing and they repaired/serviced the brakes. They fitted new pads front and rear, changed all brake fluid and replaced the rear caliper. The bike is still there and I have been told the ABS unit is faulty (an additional costly repair). There was nothing wrong with the ABS when it went in. They have been working on the brakes and now tell me it’s a coincidence and a mechanical issue that’s due to age, and not their fault. It’s hard to believe the ABS fault is not connected to the works being carried out, but they want me to pay for it. What can I do? They claim to have contacted the bike manufacturer to help with costs but to no avail. Roger Thomas, email
To determine whether or not this is something the dealership has done (or if it was in fact already an issue when you took the bike in, yet one that was not discovered at first) you will need to instruct an independent engineer to inspect the machine. You should agree with the dealer that he may attend for this purpose. You will be responsible for the cost of the engineer’s attendance/report, but if it finds fault with the dealer then you would have good grounds to request that they pay for rectifying the problem and for reimbursing the cost of the engineer’s report. It may be that they will agree to the joint instruction of an engineer, sharing the cost and both agreeing to be bound by the findings of the report. You may have legal expenses insurance, which will pay for a solicitor to help you with this.
‘You need to arrange for an independent inspection’