Inland lagoon forced to close for the second time
SURF Snowdonia has temporarily closed for four days after a rip in the lagoon liner caused water to leak.
The world’s first commercial surfing lagoon – which also closed for 10 days in August following a mechanical fault – is expected to have to shut until Sunday.
This will allow engineers to partially drain the lagoon to repair the tear in the liner at the giant surf lagoon which first opened in Dolgarrog, on August 1.
The facility has just hosted the world’s top surfers at the Red Bull Unleashed event but Surf Snowdonia say it is unlikely the damage was caused by a surf board.
A spokeswoman said: “Surf Snowdonia regrets to announce that its surf lagoon will have to close for four days.
“The closure is due to a tear in the lagoon liner which is allowing water to leak.
“In order to carry out the necessary repairs engineers need to partially drain the lagoon.
“As part of the repair process Surf Snowdonia will undertake an investigation into the likely cause of the leak.
“Surf Snowdonia will update their customers with more information as the situation becomes clearer.”
All customers affected who have sessions booked on Surf Snowdonia’s surf lagoon will be contacted individually and offered a full refund or a credit on their Surf Snowdonia account, whichever they would prefer.
All other activities at Surf Snowdonia, including the Soft Play Shack, café bar, retail and coffee shops will continue to function as normal.
Guests who have accommodation booked in Surf Snowdonia’s camping pods may still stay on site if they wish to.
A spokeswoman added: “Surf Snowdonia is very sorry for the disruption and disappointment that this unavoidable closure will cause to visitors who had sessions booked in the coming days.
“The company would like to assure its customers that they are working as fast as possible to rectify the problem.”
Action from the Red Bull Unleashed event at Surf Snowdonia last weekend that attracted thousands of spectators