News Club apologises to life­long City fan af­ter cof­fee flask in­ci­dent

Nuneaton Telegraph - - FRONT PAGE -

AN apol­ogy has been made to a life­long sea­son ticket holder at Coven­try City Foot­ball Club who was re­fused en­try to a match be­cause of a cof­fee flask.

Mau­reen Tiz­ick was re­fused en­try to the Carlisle match on Tues­day evening by three stew­ards be­cause she had a cof­fee flask with her.

She told the Tele­graph she felt in­tim­i­dated by the stew­ards as they tried to stop her from en­ter­ing the turn­stiles.

But now the club have apol­o­gised to her and af­ter speak­ing with their safety of­fi­cer, they have con­firmed it will be in­ves­ti­gated.

In a mes­sage to Mau­reen, they said: “We would like to apol­o­gise for up­set and in­con­ve­nience which was caused to you on Tues­day night.

“I have spo­ken to our safety of­fi­cer. He has not re­ceived a re­port about this in­ci­dent, but will in­ves­ti­gate this.

“To clar­ify, this should not have been the case. This is not a safety is­sue, and sup­port­ers are able to bring cof­fee in a flask if they wish to.

“Stew­ards are en­cour­aged to take a ‘com­mon sense’ ap­proach to th­ese sit­u­a­tions when they oc­cur, and we will be re­it­er­at­ing this to them.”

In ad­di­tion to the apol­ogy, the club have of­fered her and a guest a day in the pre­mium lounge as our guest.

They said: “Once again we would like to apol­o­gise to you, and of­fer you and a guest a day in the pre­mium lounge as our guest.

“You will have padded seat­ing, lounge ac­cess, pre and post match player in­ter­views and free pro­gramme/teamsheet.

“This would be a game of your choice.”

Mau­reen said she is happy with the re­sponse and will con­tinue to sup­port the team as she has done the last sev­eral decades.

She said: “The club has now re­sponded sat­is­fac­to­rily, so they seem to ac­cept some re­spon­si­bil­ity, and I am happy to leave it at that.

“My orig­i­nal ques­tion was could I take a flask of cof­fee into games, and this has been an­swered, so I will con­tinue my sup­port of the team, and for one match from the com­fort of an ex­ec­u­tive box.”

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