The Lucerne Card, available from the tourist office (Zentralstrasse, 5) or your hotel, offers unlimited travel on all public transport in Lucerne as well as discounted admission to many museums and galleries. Prices start at 12 Euros (19 Swiss francs) for 24 hours.
A broadband connection is available in most hotels but you may have to pay for it. Better to head for the old town where most of the area enjoys free public wifi.
You won’t hear locals calling their lake Lucerne. Its name in German is Vierwaldstättersee, which translates as “lake of the four forest cantons”, referring to the four cantons on its shores – Uri, Obwalden, Nidwalden and Lucerne – which made up the original cantons of the Swiss Confederation in the 14th century.
If you’re planning to use Lucerne as a base from which to see the rest of Switzerland, the Swiss pass is excellent value. Valid for periods from four days to one month, it entitles you to unlimited travel throughout the entire country’s transportation system, as well as significant reductions at museums and other tourist attractions. It is only available to the non-Swiss. Go to swisstravelsystem.com for more information.