GTR: “Pas­sen­ger as­sis­tance un­changed”

Rail (UK) - - Network News -

Govia Thames­link Rail­way (GTR) has told the Depart­ment for Trans­port (DfT) that pas­sen­gers do not need to book as­sis­tance when trav­el­ling.

Trans­port spokesman Lord Ah­mad, re­ply­ing to a Lords Writ­ten Ques­tion by Baroness Ran­der­son (Lib­eral Democrats), said: “GTR only rec­om­mend this to en­sure they have staff pre­pared with ramps, or that al­ter­na­tive travel is in place if a sta­tion is not ac­ces­si­ble.”

He was an­swer­ing Ran­der­son’s ques­tion re­gard­ing whether Govern­ment had been: “of­fi­cially in­formed by South­ern Rail that they have with­drawn ‘turn up and go’ ac­cess for disabled pas­sen­gers from 33 sta­tions; and if so, whether they in­tend to in­ter­vene to en­sure that this ser­vice is re­stored?”

Ah­mad added: “We take the is­sue of ac­ces­si­bil­ity on our rail­ways ex­tremely se­ri­ously. It is vi­tal that all pas­sen­gers, in­clud­ing disabled pas­sen­gers, are able to use public trans­port and we look to train op­er­a­tors to make rea­son­able ad­just­ments to fa­cil­i­tate un­booked as­sis­tance.”

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