All-day staffing plan at LNWR’s barriers
London Northwestern Railway is to staff automatic barriers from the first train of the day through to the last.
Staff will be in place all day alongside the automated ticket barriers at Northampton, Milton Keynes Central, Bletchley, Hemel Hempstead, Watford Junction and London Euston.
Jonny Wiseman, head of stations at LNWR, said: “These changes will help us to provide better customer service and improved security at some of our busiest stations. We also want to support our fare-paying customers by reducing ticketless travel on our trains, whatever time of day they are travelling.
“Passengers can help reduce unnecessary delays at stations by ensuring they always have a valid ticket for their journey. There are now a number of ways to do this, and we don’t want anyone to get caught out.”