The Real Story
Imagine: One day you’re sipping cocktails by the pool; the next you’re having keyhole surgery in a foreign hospital to remove a benign tumour.
And if that hadn’t ruined your holiday enough, you’re given a £30,000 medical bill for your troubles!
That’s what happened to Juliet Thomas, 50, on a trip to Cape Verde in January.
And like nearly 10 million Brits last year – according to association ABTA figures
– she didn’t have the right insurance, so had to fork out the money herself.
‘Every year we see cases of people falling into difficulty due to travelling without sufficient travel insurance,’ says Mark Tanzer, chief executive of ABTA.
Most of us assume ourselves and our possessions are covered, but there are unexpected exceptions, often buried in the small print.
The Foreign and Commonwealth Office estimates that a moped accident in Greece, for example, with surgery and repatriation to the UK, could set you back £15,000!
‘Travel insurance should not be seen as a “nice-to-have”, but as an essential component of your holiday planning,’ says Georgie Frost, consumer advocate at Gocompare.
‘Policy documents can be baffling, so call the insurance company to clear up any grey areas.
‘Make sure you understand what’s covered and what isn’t.’
Real People’s Lindsay Calder looks at what happens when your insurer’s computer says ‘NO’.