Care home among top 20 in North West
●● Lumb Valley Care Home was ranked in the top 20 by residents and their families LUMB Valley Care Home has been chosen by residents and their families as one of the Top 20 care homes in the North West.
The award is based on reviews of care homes written by their residents, as well as their friends and relatives.
There are 1,910 homes in the North West, with the top 20 receiving an award from reviews guide carehome.co.uk.
Waqar Hussain, manager of the home on Burnley Road East, Lumb said they were ‘absolutely delighted’, adding: “I think this reflects the hard work and true dedication of our staff who work tirelessly on behalf of all our residents and who also have very close ties with them and their families.
“We have a great community feel here at Lumb Valley. We absolutely refuse to use agency staff and our existing members of staff have all been with the home for a long time. This creates a genuine bond of friendship and trust that is very hard to achieve in a large home or when you are using agency staff.”
Davina Ludlow, chairperson of carehome.co.uk, said: “It is such an achievement to be recognised for being a top rated care home by the very people you care for.”