Care home among top 20 in North West

Rossendale Free Press - - Family Announcements -

●● Lumb Val­ley Care Home was ranked in the top 20 by res­i­dents and their fam­i­lies LUMB Val­ley Care Home has been cho­sen by res­i­dents and their fam­i­lies as one of the Top 20 care homes in the North West.

The award is based on re­views of care homes writ­ten by their res­i­dents, as well as their friends and rel­a­tives.

There are 1,910 homes in the North West, with the top 20 re­ceiv­ing an award from re­views guide care­home.co.uk.

Waqar Hus­sain, man­ager of the home on Burnley Road East, Lumb said they were ‘ab­so­lutely de­lighted’, adding: “I think this re­flects the hard work and true ded­i­ca­tion of our staff who work tire­lessly on be­half of all our res­i­dents and who also have very close ties with them and their fam­i­lies.

“We have a great com­mu­nity feel here at Lumb Val­ley. We ab­so­lutely refuse to use agency staff and our ex­ist­ing mem­bers of staff have all been with the home for a long time. This cre­ates a gen­uine bond of friend­ship and trust that is very hard to achieve in a large home or when you are us­ing agency staff.”

Dav­ina Lud­low, chair­per­son of care­home.co.uk, said: “It is such an achieve­ment to be recog­nised for be­ing a top rated care home by the very peo­ple you care for.”

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