Care home call

Daugh­ter calls for care home in­ves­ti­ga­tion

Rutherglen Reformer - - Front Page - Dou­glas Dickie

A Ruther­glen care home is fac­ing

calls for a top-level in­ves­ti­ga­tion by the daugh­ter of a for­mer res­i­dent.

Dorothy Con­nor was left un­happy with the care her mother, Eileen, re­ceived from the Bupa

run Rodger­park/Rowantree home be­fore she died in 2010. She now wants the Scot­tish Gov­ern­ment to look into the fa­cil­ity.

A Ruther­glen woman has called for a full in­ves­ti­ga­tion of the nurs­ing home where her mother died.

Dorothy Con­nor has slammed the care at the Rowantree/Rodger­park BUPA care home given to her mum, Eileen, who died in 2010.

And she wants Min­is­ter of Public Health Mau­reen Watt MSP, the Scot­tish Gov­ern­ment, the Care In­spec­torate and South La­nark­shire Coun­cil So­cial Work Depart­ment to launch a top level in­ves­ti­ga­tion into the home, which houses over 200 res­i­dents.

Af­ter a two- year in­ves­ti­ga­tion which con­cluded in 2012, The Care In­spec­torate up­held or par­tially up­held 26 com­plaints by Dorothy about the care her mother re­ceived.

These in­cluded staff fail­ing to have skills to ad­min­is­ter medicine, fail­ure to keep fluid and eat­ing charts, hand­ing pre­scribed food sup­ple­ments to other pa­tients and fail­ing to deal with an ant in­fes­ta­tion in her mother’s room.

Ear­lier this year, the Care In­spec­torate in­spected Rodger­park and branded it “weak” in qual­ity of care and sup­port, qual­ity of staffing and qual­ity of man­age­ment and lead­er­ship.

The in­spec­tion, which was car­ried out in Jan­uary, stated the home failed to meet sev­eral ba­sic rec­om­men­da­tions made since the last re­port.

It has since been up­graded to “ad­e­quate” fol­low­ing another in­spec­tion in June.

Dorothy this week called on South La­nark­shire Coun­cil to stop send­ing res­i­dents to the home: “I would like to know why the coun­cil is con­tin­u­ing to send our weak­est and most vul­ner­a­ble res­i­dents there and pay­ing many hun­dreds of pounds a week each to do so when this home is clearly fail­ing.

“I blame not only BUPA but the Care In­spec­torate and South La­nark­shire Coun­cil So­cial Work Depart­ment for their fail­ure to act five years ago when 26 very se­ri­ous com­plaints against the home were up­held af­ter a two year in­ves­ti­ga­tion into the death of my 92-year-old mother Eileen in 2010.

“I am only sorry I didn’t speak out sooner but I was too ill, griev­ing and worn out at the time. Now I feel I must speak out and be the voice for those who do not have a voice or who have no rel­a­tives to speak out for them.”

Dorothy, who says she was forced to buy ba­sic items such as la­tex gloves while her mum was in the home, gave up her ca­reer as an aca­demic to care for Eileen for 20 years be­fore her death.

She only asked for help when she her­self had to go into hos­pi­tal.

She said: “We were badly let down by the coun­cil who failed in their le­gal duty to pro­vide suit­able home care. They out­sourced to pri­vate com­pa­nies over which they took no con­trol and they failed to pro­vide that care.

“She would never have been in Rodger­park if we had not been so let down all round.”

Eileen moved into Rodger­park on Fe­bru­ary 15, 2010, but just eight weeks af­ter be­ing moved to Rodger­park, on April 19 that year, she died.

Dorothy later re­ceived a writ­ten apol­ogy from BUPA, but she re­fuses to ac­cept it.

She said: “My mum was of the wartime gen­er­a­tion who served her coun­try and our town. She was in the Fire Ser­vice as a tele­phon­ist in the con­trol room at Ruther­glen Fire Sta­tion dur­ing the war.

“My pre­cious mum, who was one of the bravest, kind­est, most car­ing and com­pas­sion­ate women it would ever have been your priv­i­lege to know, passed away beau­ti­fully in my arms, full of love and my last prom­ise to her was that I would let ev­ery­one know what hap­pened.”

The care home, on Roger Drive, is de­scribed on the BUPA web­site as “charm­ing,” adding it is made up of “four sin­gle-storey houses, each with its own land­scaped gar­den, raised flowerbeds and seated pa­tio ar­eas with full wheel­chair ac­cess.”

In 2013 the home was later used for the launch of the Care In­spec­torate’s ‘Make Ev­ery Mo­ment Count’ care guide.

We were badly let down by the coun­cil who failed in their le­gal duty to pro­vide suit­able home care Dorothy Con­nor

Happy days Eileen pic­tured with her hus­band Jack

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