Praise for Roger­park care staff

Rutherglen Reformer - - REFORMER VIEW -

Hav­ing sadly read the ac­count of com­plaints by Mrs Con­nor on the lack of care her late mother ex­pe­ri­enced in Rowantree’s Roger­park Care Home (Ruther­glen Re­former, Au­gust 26), I feel I must put for­ward my per­sonal ex­pe­ri­ence of the care, which has been given and is on­go­ing, to my hus­band dur­ing the two and a half years of his stay in the Beech­wood unit at the home.

I, my fam­ily and sev­eral friends have noth­ing but praise for the staff in this unit. With­out ex­cep­tion, we find the res­i­dents are treated sym­pa­thet­i­cally and pro­tect­ing the dig­nity of all, by cheer­ful, car­ing staff mem­bers.

Noth­ing is too much trou­ble and the res­i­dents are cared for in a very homely at­mos­phere, where rel­a­tives and friends are al­ways made welcome.

De­cid­ing the time has come when a fam­ily mem­ber must go into residential care is one of life’s most heart­break­ing mo­ments.

Know­ing that my hus­band is cared for with com­pas­sion and cheer­ful­ness has been a great com­fort to me over the last months and years.

The in­ci­dent recorded in the Re­former oc­curred four years ago and I should like to re­as­sure any­one con­tem­plat­ing hand­ing a loved one into full-time care that, in my ex­pe­ri­ence, they need have no con­cerns about the qual­ity of care be­ing shown by to­day’s staff mem­bers, who work tire­lessly at what is an ex­tremely dif­fi­cult and of­ten re­ward­ing job.

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