Praise for Rogerpark care staff
Having sadly read the account of complaints by Mrs Connor on the lack of care her late mother experienced in Rowantree’s Rogerpark Care Home (Rutherglen Reformer, August 26), I feel I must put forward my personal experience of the care, which has been given and is ongoing, to my husband during the two and a half years of his stay in the Beechwood unit at the home.
I, my family and several friends have nothing but praise for the staff in this unit. Without exception, we find the residents are treated sympathetically and protecting the dignity of all, by cheerful, caring staff members.
Nothing is too much trouble and the residents are cared for in a very homely atmosphere, where relatives and friends are always made welcome.
Deciding the time has come when a family member must go into residential care is one of life’s most heartbreaking moments.
Knowing that my husband is cared for with compassion and cheerfulness has been a great comfort to me over the last months and years.
The incident recorded in the Reformer occurred four years ago and I should like to reassure anyone contemplating handing a loved one into full-time care that, in my experience, they need have no concerns about the quality of care being shown by today’s staff members, who work tirelessly at what is an extremely difficult and often rewarding job.