Travel and tourism
A travel agent arranges, manages and coordinates all aspects of business travel to meet the specific needs of employers, employees and clientele within an organisation.
He or she typically completes most work on- site, but may be required to visit certain destinations either before or during scheduled trips to prevent or troubleshoot travel issues that arise.
A travel agent may also need to be ‘on- call’ beyond normal business hours in order to address any needs an employee or client may have in transit.
A travel agent researches and books flights, ground t ransportation and hotel accommodations, and provides travelers with directions and destination information.
Knowledge of relevant flight regulations and required travel documentation are a must.
Because of the unpredictable nature of the transportation industry and the complex task of coordinating employee and client schedules with business deadlines, a travel administrator should be an exceptional organiser, communicator, multitasker and problem-solver.
In the office, a trave l administrator creates detailed itineraries using programs such as Microsoft Word, Excel and Outlook to meet employer-specific budgets and deadlines.
He or she researches travel procedure and destination information on the Internet, creates and maintains relevant files and databases, and stays in constant communication with employees, customers and venues.
To get started as a travel agent, it may be useful if you have GCSEs in subjects like English and maths.
Most travel agents work 35 to 40 hours a week over five days.
The starting salary is around £11 to £13,000.