Travel and tourism

Rutherglen Reformer - - Local Jobs And Beyond - Re­cruit­ment spot­light

A travel agent ar­ranges, man­ages and co­or­di­nates all as­pects of busi­ness travel to meet the spe­cific needs of em­ploy­ers, em­ploy­ees and clien­tele within an or­gan­i­sa­tion.

He or she typ­i­cally com­pletes most work on- site, but may be re­quired to visit cer­tain des­ti­na­tions ei­ther be­fore or dur­ing sched­uled trips to pre­vent or trou­bleshoot travel is­sues that arise.

A travel agent may also need to be ‘on- call’ be­yond nor­mal busi­ness hours in or­der to ad­dress any needs an em­ployee or client may have in tran­sit.

A travel agent re­searches and books flights, ground t rans­porta­tion and ho­tel ac­com­mo­da­tions, and pro­vides trav­el­ers with di­rec­tions and des­ti­na­tion in­for­ma­tion.

Knowl­edge of rel­e­vant flight reg­u­la­tions and re­quired travel doc­u­men­ta­tion are a must.

Be­cause of the un­pre­dictable na­ture of the trans­porta­tion in­dus­try and the com­plex task of co­or­di­nat­ing em­ployee and client sched­ules with busi­ness deadlines, a travel ad­min­is­tra­tor should be an ex­cep­tional or­gan­iser, com­mu­ni­ca­tor, mul­ti­tasker and prob­lem-solver.

In the of­fice, a trave l ad­min­is­tra­tor cre­ates de­tailed itin­er­ar­ies us­ing pro­grams such as Mi­crosoft Word, Ex­cel and Out­look to meet em­ployer-spe­cific bud­gets and deadlines.

He or she re­searches travel pro­ce­dure and des­ti­na­tion in­for­ma­tion on the In­ter­net, cre­ates and main­tains rel­e­vant files and data­bases, and stays in con­stant com­mu­ni­ca­tion with em­ploy­ees, cus­tomers and venues.

To get started as a travel agent, it may be use­ful if you have GCSEs in sub­jects like English and maths.

Most travel agents work 35 to 40 hours a week over five days.

The start­ing salary is around £11 to £13,000.


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