Police Scotland are this week reminding people of the appropriate way to use 101 and 999 numbers.
Telling people to call 999 in an emergency and 101 for non- urgent matters, police chiefs say people have increasingly been calling 999 for trivial matters.
Chief Superintendent Roddy Newbigging, divisional commander of Police Scotland’s contact command and control division, said: “Most people contact the police appropriately but there are a small percentage who do not – this abuse of 101 and 999 could cost lives.
“Our campaign is a timely reminder to people to use 101 and 999 properly. Call handlers deal with a call every 10 seconds. They are highly trained, skilled and knowledgeable and are there to help.”
The 101 number is available 24 hours a day, seven days a week, and can be used from anywhere in Scotland to contact Police Scotland or any other force in the UK.
Members of the public can also use the Police Scotland website to report domestic abuse, hate crime, child abuse, wildlife crime and lost property.
Alternatively, they can approach a police officer or attend at a police station front counter.