Inspectors demand care home improves
Greenlees Care Home told three legal requirements need to be met
A Cambuslang care home has been ordered to make changes to meet the health and wellbeing needs of residents following an inspection.
Greenlees Care Home has been issued three requirements for improvement - enforceable by law - after the Care Inspectorate graded the facility as adequate.
The home on Greenlees Road was commended for providing a clean and homely environment and for the staff’s continued efforts for improvement.
But inspectors say it has failed to implement a previous requirement, issued in October 2015, which demanded more detailed information be included in residents’ personal care plans.
An inspection report, published last week following the inspection on April 29 and 30 2016, said while notes had been improved for short-stay residents, more needed to be done.
The report states: “We found these care plans lacked specific information on how staff should manage and support people effectively. Staff were recording through the care plans that residents required support and assistance, however there was a lack of detail to describe what this meant and how staff were expected to provide the appropriate support.”
It added: “We saw some examples of poor oral hygiene standards in some of the residents we spoke to, we found toothbrushes in individual bathrooms which were hard and dry suggesting they had not been used for some time.”
Two requirements were placed on the care home to address these concerns, while a third asked management to formally assess staff competency levels.
This, inspectors said, would identify where staff may need further training and ensure staff are skilled and competent in the work they do.
The Care Inspectorate makes a requirement where there is evidence of poor outcomes for people using the service, or there is a potential for poor outcomes which would affect people’s health, safety or welfare.
The inspection assessed four areas including the quality of environment, staffing, management and care and support. All four assessment areas were rated as grade 3, adequate.
The results show no improvement since it was last graded in April 2015, however show significant improvement since 2013.
Changes Greenlees Care Home