In­spec­tors de­mand care home im­proves

Greenlees Care Home told three le­gal re­quire­ments need to be met

Rutherglen Reformer - - News - Edel Ke­nealy

A Cam­bus­lang care home has been or­dered to make changes to meet the health and well­be­ing needs of res­i­dents fol­low­ing an in­spec­tion.

Greenlees Care Home has been is­sued three re­quire­ments for im­prove­ment - en­force­able by law - after the Care In­spec­torate graded the fa­cil­ity as ad­e­quate.

The home on Greenlees Road was com­mended for pro­vid­ing a clean and homely en­vi­ron­ment and for the staff’s con­tin­ued ef­forts for im­prove­ment.

But in­spec­tors say it has failed to im­ple­ment a pre­vi­ous re­quire­ment, is­sued in Oc­to­ber 2015, which de­manded more de­tailed in­for­ma­tion be in­cluded in res­i­dents’ per­sonal care plans.

An in­spec­tion re­port, pub­lished last week fol­low­ing the in­spec­tion on April 29 and 30 2016, said while notes had been im­proved for short-stay res­i­dents, more needed to be done.

The re­port states: “We found these care plans lacked spe­cific in­for­ma­tion on how staff should man­age and sup­port peo­ple ef­fec­tively. Staff were record­ing through the care plans that res­i­dents re­quired sup­port and as­sis­tance, how­ever there was a lack of de­tail to de­scribe what this meant and how staff were ex­pected to pro­vide the ap­pro­pri­ate sup­port.”

It added: “We saw some ex­am­ples of poor oral hy­giene stan­dards in some of the res­i­dents we spoke to, we found tooth­brushes in in­di­vid­ual bath­rooms which were hard and dry sug­gest­ing they had not been used for some time.”

Two re­quire­ments were placed on the care home to ad­dress these con­cerns, while a third asked man­age­ment to for­mally as­sess staff com­pe­tency lev­els.

This, in­spec­tors said, would iden­tify where staff may need fur­ther training and en­sure staff are skilled and com­pe­tent in the work they do.

The Care In­spec­torate makes a re­quire­ment where there is ev­i­dence of poor out­comes for peo­ple us­ing the ser­vice, or there is a po­ten­tial for poor out­comes which would af­fect peo­ple’s health, safety or wel­fare.

The in­spec­tion as­sessed four ar­eas in­clud­ing the qual­ity of en­vi­ron­ment, staffing, man­age­ment and care and sup­port. All four as­sess­ment ar­eas were rated as grade 3, ad­e­quate.

The re­sults show no im­prove­ment since it was last graded in April 2015, how­ever show sig­nif­i­cant im­prove­ment since 2013.


Changes Greenlees Care Home

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