Tenants happy with work of housing co-op
Survey results are in
Nine in 10 tenants living in West Whitlawburn have said they are satisfied with the work being done by their housing co-operative.
West Whitlawburn Housing Cooperative (WWHC) survey tenants on a yearly basis.
Over 250 took part in the latest with satisfaction levels of just under 90 per cent across all eight indicators.
Over 91 per cent of tenants said they were satisfied with the quality of their home while 93 per cent said they were satisfied by the overall services provided by WWHC.
Another 94 per cent said they were happy with the information they received from WWHC
Paul Farrell, director of WWHC, reckons the results were down to the hard work of staff.
He said: “It is very pleasing to see that our tenants are very satisfied with what we do.
“Our staff and committee work very hard to achieve such fantastic results and it is really rewarding to see all our hard work resulting in these outstanding levels of tenant satisfaction.
“Our tenants views are the most important views, the survey results are the acid test of our success.”
Susan Anderson, WWHC chairwoman, added: “Once again our tenants have given our committee and staff a resounding vote of confidence in what we do.
“We are delighted with the results and thank all our tenants for their support, particularly in such difficult times.
“We shall ensure we continue to deliver the best possible quality of housing and services to our tenants.”
WWHC was set up in 1989 when Glasgow District Council told residents they only had enough money to make improvements to the east of the estate.
It currently manages over 600 homes.
Satisfied Residents in West Whitlawburn have declared themselves happy with the work of WWHC