All eyes are on the prize
Specsavers customers in Rutherglen have helped the optician take a top customer service accolade.
In 2016, the Stonelaw Road store received fantastic feedback through Specsavers’Maze customer service feedback portal.
Customer responses across a selection of categories helped the store score higher than any other in Scotland – and across the UK as a whole.
Specsavers Rutherglen store director Peter Beaton says:“We’re extremely proud to have come out top for customer service in Scotland and across the UK last year. Our customers are at the centre of everything we do, so knowing that they’re giving us fantastic feedback makes us really happy, and shows us that we’re working well together as a team.
“Maze feedback so far this year has been very positive, so we’re hoping for a good cumulative result again at the end of this year.”
Maze surveys are emailed to customers after in-store appointments.
Accolade The Rutherglen Specsavers team offers the best customer service in the UK