Bou­tique wins top honour

Kid’sTalk gets award

Rutherglen Reformer - - News - Jonathan Ged­des

A Ruther­glen clothes shop has been hon­oured for its good customer ser­vice.

Kid’s Talk in the Ruther­glen Ex­change shop­ping cen­tre won the con­sumer’s award at the Glas­gow re­tail busi­ness awards.

The shop, which has been based in Ruther­glen for 48 years, will now go for­ward to the Scot­tish fi­nals in June.

Store man­ager Ian Don­ald­son runs the shop with wife Deb­bie, and was de­lighted at the recog­ni­tion.

He said: “It’s fan­tas­tic and I’m re­ally proud as we are a small in­de­pen­dent busi­ness.

“We were up for two awards, the con­sumer’s award and the chil­dren’s re­tailer award.

“Get­ting the con­sumer award is a big honour though, and it was for all busi­nesses, n o t jus t c h i l d r e n ’s com­pa­nies.”

Af­ter a store is nom­i­nated in the re­gional busi­ness awards, judges carry out a mys­tery shop and mys­tery phone call to see how staff re­spond to cus­tomers.

Kid’s Talk im­pressed the judges enough to earn recog­ni­tion, and will now com­pete against win­ners from across Scot­land at the na­tional awards.

Ian added: “It would be great if we could win the na­tional award too, but we are pleased to have done this well al­ready – it is good to see a lo­cal Ruther­glen busi­ness do­ing well.”

In ad­di­tion to Ian and Deb­bie, the store only em­ploys one other mem­ber of staff.

Visit www . scot­lands­busi­nes­sawards. to vote for Kid’s Talk in the Scot­tish awards.

They take place on Sun­day June 3.

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.