Air­line in move on flights af­ter ri­val’s col­lapse

Solihull News - - BUSINESS NEWS - JAMES RODGER james. rodger@ trin­i­tymir­ror. com

JET2. COM will in­crease flights at air­ports pre­vi­ously served by col­lapsed ri­val Monarch due to “in­creased de­mand”, the air­line has an­nounced.

The firm is adding more than 100,000 seats on flights at Birm­ing­ham, Manch­ester and Leeds Brad­ford air­ports this win­ter.

Chief ex­ec­u­tive Steve Heapy said: “A num­ber of fac­tors have re­sulted in in­creased de­mand for our award- win­ning flights and Atol pro­tected pack­age holidays right across the UK.”

More than 30 per cent of the 110,000 Monarch pas­sen­gers who were abroad when the air­line went bust were ex­pected to have re­turned to the UK in the coun­try’s big­gest peace­time repa­tri­a­tion.

The Civil Avi­a­tion Author­ity ( CAA) ar­ranged 119 flights to bring back more than 23,000 peo­ple in the first two days of the op­er­a­tion.

All re­main­ing cus­tomers are ex­pected to have re­turned by Oc­to­ber 15, at no ex­tra cost.

Some 750,000 peo­ple who held fu­ture book­ings for Monarch flights or holidays have had their plans dis­rupted.

Last week it was dis­closed that the vast ma­jor­ity will not re­ceive an au­to­matic re­fund, with ad­min­is­tra­tors KPMG es­ti­mat­ing that just ten to 15 per cent of cus­tomers had book­ings pro­tected by Atol.

The scheme only cov­ers pack­age holidays or Monarch flight- only book­ings made be­fore De­cem­ber 15, mean­ing hun­dreds of thou­sands of peo­ple will be forced to seek re­funds else­where.

Any­one who booked flights cost­ing more than £ 100 us­ing a credit card can claim a re­fund un­der the Con­sumer Credit Act, while those who bought cheaper flights or used a debit card can ap­ply for a charge­back.

KPMG said 1,858 of about 2,100 peo­ple em­ployed across Monarch’s air­line and tour group had been made re­dun­dant af­ter the firm went bust.

The re­main­ing em­ploy­ees will help with the ad­min­is­tra­tion process, and as­sist the CAA in bring­ing hol­i­day­mak­ers abroad back to the UK, KPMG said.

Ad­min­is­tra­tors are now con­sid­er­ing break­ing up the com­pany.

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