Call for answers after inspectors slam care home
COUNCILLORS have condemned a Solihull care home where a catalogue of serious failings were identified within months of it opening
Chelmund’s Court, below right, in Chelmsley Wood, was ranked inadequate in every area by the Care Quality Commission ( CQC), following an inspection a few months ago. Fears about standards at the purpose- built facility were first raised in December 2017, just weeks after it opened, although the situation became more serious towards the end of June.
The site, which is managed by Runwood Homes, has around 40 residents and has come under fire for the management of medicines, reliance on agency staff and accident reporting.
Councillor Karen Grinsell, cabinet member for adult social care, said that while there was “no excusing” the problems identified, the CQC had made no criticism of Solihull Council for the support that had been provided.
Coun James Burn, leader of Solihull’s Green group, said he was “absolutely shocked” by the watchdog’s original findings and said that concerns remained in a follow- up report, made public last month. He said: “How can we be at all reassured that changes have been made and that our residents are safe here, let alone well cared for?”
Inspectors first visited the home unannounced in June. Their visit had been brought forward because of concerns that had been raised by relatives, members of staff and external agencies. The second visit, in August, which focused specifically on safety and leadership, identified progress in some areas, but the regulator said there were still serious concerns and the care home remains in special measures.
A spokesman for Runwood Homes confirmed Chelmund’s Court had undergone “a full managerial restructure”.
“We continue to work in partnership with all key stakeholders ensuring only the highest standards of care are evidenced and maintained,” he added.