Bus pas­sen­gers’ gripes are re­vealed

Solihull News - - NEWS -

BUS pas­sen­gers reg­u­larly com­plain of “dread­fully poor” ser­vices in Soli­hull, a councillor has said.

Councillor Ken Hawkins ( Con, Blythe) high­lighted the num­ber of gripes he re­ceived about the net­work in his re­sponse to a pub­lic con­sul­ta­tion on pro­posed changes to al­most a dozen routes in the bor­ough.

Bus users and other in­ter­ested par­ties were asked for their views on pro­pos­als to shake- up the Nos S1, S2, S3 / S3W, S11, S15, 82, 87, 88 and 89. All of those af­fected are “ten­dered ser­vices” – re­ceiv­ing sub­si­dies from the pub­lic sec­tor. In a submission to Trans­port for West Mid­lands ( TfWM), Coun Hawkins said that the qual­ity of the ser­vice was at least as im­por­tant as the ac­tual routes that the buses fol­lowed. He said: “In the past year I have re­ceived many com­plaints about dread­fully poor ser­vices by cur­rent op­er­a­tors.

“Qual­ity and re­li­a­bil­ity of ser­vice must be high on the list of any op­er­a­tor of the ser­vices.”

Councillor Ken Hawkins

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