Bus passengers’ gripes are revealed
BUS passengers regularly complain of “dreadfully poor” services in Solihull, a councillor has said.
Councillor Ken Hawkins ( Con, Blythe) highlighted the number of gripes he received about the network in his response to a public consultation on proposed changes to almost a dozen routes in the borough.
Bus users and other interested parties were asked for their views on proposals to shake- up the Nos S1, S2, S3 / S3W, S11, S15, 82, 87, 88 and 89. All of those affected are “tendered services” – receiving subsidies from the public sector. In a submission to Transport for West Midlands ( TfWM), Coun Hawkins said that the quality of the service was at least as important as the actual routes that the buses followed. He said: “In the past year I have received many complaints about dreadfully poor services by current operators.
“Quality and reliability of service must be high on the list of any operator of the services.”
Councillor Ken Hawkins