‘I’M LIVING THE NHS CRISIS’
SICK GP HIGHLIGHTS THE ‘DANGEROUS AND CRUEL’ STATE OF EMERGENCY HOSPITAL CARE AFTER BEING LEFT WAITING FOR 15 HOURS IN A&E
A CARDIFF-BASED GP has taken to Facebook to highlight the state of Welsh accident and emergency departments after she waited 15 hours without getting access to a bed or trolley.
Keziah Maizey, 37, went to the A&E unit at University Hospital Wales on Tuesday evening after half her face became paralysed and she felt weakness in an arm and a leg.
The GP – who practises in Llandaff North – was left waiting in a chair for 15 hours when she posted on Facebook.
Her husband Ben dubbed Wales’ Health Minister Vaughan Gething’s claim the service was not in crisis as a “joke”.
Writing to family and friends she said: “There is an NHS crisis and I am living it right now.”
The mother of two said after being admitted, there were not enough beds and there wasn’t even a place for her to sit down.
She waited six hours before she was given painkillers.
“There weren’t enough chairs for me to sit on even with paralysis. When I did get one, my husband had to sit on the floor next to me for hours as nowhere else to go.
“Sat in a cubicle-sized space with seven other people for a while squeezed in like cattle. When I was moved to be examined I went to sit back in a chair and someone else was now sat there.”
Perhaps most shocking of all when Dr Maizey asked nurses where she could sit down, they assumed her slur was due to drink and not paralysis.
“When I asked nursing staff where could I sit they assumed I was drunk because of my slurred speech and wobbly walk and told me they were busy and not to bother them,” Dr Maizey said.
Taking to social media yesterday morning, Dr Maizey said she had been in the department 15 hours and had still not been offered a bed.
She described the scene at the UHW saying: “There are no beds or trolleys. I have been sat in a chair for the whole time. Six hours it took to get painkillers. There are people everywhere writhing in pain, vomiting. Trolleys lined up in the corridors with frail elderly confused people shouting.
“This is the reality of our current emergency healthcare. I am here in it right now and it is frankly dangerous and cruel.”
Dr Maizey’s husband Ben took to Twitter to highlight his wife’s plight.
“There is no room to even stand next to my frightened wife and hold her hand,” he tweeted.
He shared a text his wife had sent him where she describes crying because of the treatment she received and having a “meltdown”.
The text read: “It’s awful. I started crying and they spoke to me like I was a drunk because my speech was slurred. Am just in a bay now. I’m ok.”
Mr Maizey had to leave his wife yesterday morning to drop their children off at school. He then tweeted: “Still here! A Dr has asked if things have got worse but pain is being exaggerated by tiredness and emotion.”
Steve Curry, interim chief operating officer at Cardiff and Vale University Health Board said: “As with all hospital, the University Hospital of Wales is currently experiencing a high patient demand within its Urgent and Emergency Assessment Units.
“Unfortunately, this has resulted in longer waiting times for some patients – for which we apologise.
“In response to increasing demand, and in accordance with the health board’s winter plan, we have opened additional hospital bed capacity to cope with this pressure.
“Although our assessment units are extremely busy, we can assure patients and their families that the service is safe and adequately staffed.
“Despite the challenges of increased demand, urgent and emergency patient referrals continue to be prioritised for treatment according to a clinical triage process – for which our staff are highly trained.
“We urge members of the public to use other healthcare services available such as pharmacies, opticians and minor injuries units – where their condition is not an emergency.”
Cardiff GP Keziah Maizey was left waiting for 15 hours at A&E at the University Hospital of Wales after half her face became paralysed