Welsh Ambulance Service apologises to cyclist
The Welsh Ambulance Service has apologised to a cyclist after he was forced to wait on a busy road for nearly two hours before an ambulance arrived.
The male cyclist was involved in a crash on Cardiff’s City Road on Thursday night.
A witness claimed the man was forced to lie in the middle of the road for around two hours after he came off his bike.
The Welsh Ambulance Service has responded by apologising to the patient and appealed to the public to only dial 999 in genuine emergencies so they can get to patients in good time.
Bob Tooby, from the Welsh Ambulance Service, said: “We would like to sincerely apologise for the wait this patient experienced as it is not the timely response that we aim to provide.
“Thursday night was a very busy night for our crews, including those handing over patients at the University Hospital of Wales.”