Welsh Am­bu­lance Ser­vice apol­o­gises to cy­clist

South Wales Echo - - NEWS -

The Welsh Am­bu­lance Ser­vice has apol­o­gised to a cy­clist af­ter he was forced to wait on a busy road for nearly two hours be­fore an am­bu­lance ar­rived.

The male cy­clist was in­volved in a crash on Cardiff’s City Road on Thurs­day night.

A wit­ness claimed the man was forced to lie in the mid­dle of the road for around two hours af­ter he came off his bike.

The Welsh Am­bu­lance Ser­vice has re­sponded by apol­o­gis­ing to the pa­tient and ap­pealed to the pub­lic to only dial 999 in gen­uine emer­gen­cies so they can get to pa­tients in good time.

Bob Tooby, from the Welsh Am­bu­lance Ser­vice, said: “We would like to sin­cerely apol­o­gise for the wait this pa­tient ex­pe­ri­enced as it is not the timely re­sponse that we aim to pro­vide.

“Thurs­day night was a very busy night for our crews, in­clud­ing those hand­ing over pa­tients at the Univer­sity Hospi­tal of Wales.”

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