Ashford & St Peter’s get taste of awards victory
FOOD at St Peter’s and Ashford Hospitals has been judged the best in Surrey.
Patient assessments conducted at the hospitals rated all of the 54 items of food as good or very good for taste and at least acceptable for texture and temperature.
Among the dishes given top marks for everything at Ashford and St Peter’s were beef stew with dumplings, Hungarian beef goulash, rhubarb and apple crumble, and vegetable lasagne.
The Patient-Led Assessments of the Care Environment (PLACE) programme were undertaken by teams of NHS and private or independent healthcare providers, and, for the first time, this included at least 50% of members of the public.
At Epsom and St Helier, 11 out of 72 food items were rated poor for either taste, texture and/or temperature.
Not getting the texture right was the big issue, affecting all but one of the poorly rated items. Fish was rated poorly for taste.
At the Royal Surrey, 26 of 27 were good or very good for taste and at least acceptable for texture and temperature, with one acceptable.
The 2015 ratings are based on surveys with teams of local staff and patients going into hospitals to look at things like cleanliness, privacy and food. Across England, more than two-thirds of food items served in hospital were very good on taste (67%), with another fifth (22%) rated as good. However, 2.5% (461) were poor and 1% (136) were very poor.
When it came to temperature, most, 96%, were acceptable but 4% (669) were poor.
In terms of texture, 86% of food items rated as good, 11% as acceptable and 3% (570) as poor. Across England, 123 items were poor or very poor on taste, texture and temperature. However, this made up only 0.7% of the 18,754 items.
In comparison, 15,199 items rated as good or very good on taste and texture and acceptable for temperature. There were 570 items rated poor on at least one of the measures, making up 3% of food served up to patients.
There was one item given very good scores for taste but poor for temperature and texture – sprouts at York Teaching Hospitals.