Work starts on solution
NHS Forth Valley say they have taken the inspectors’requirements on board and improvement work is already being put in place.
But they stressed there was also much in the report to commend the hospital.
An NHS FV spokesperson said: “This report reflects the high standard of care provided for older people in FVRH.
“Inspectors noted the majority of patients praised the way they were looked after and, despite being busy, wards appeared calm and organised.
“There was good flexibility in providing alternative or additional meals and people needing help received it in a timely manner.
“The report also commended the ageing and health-integrated care ward for their work with patients with a cognitive impairment.
“Whilst we welcome this report, we recognise there is no room for complacency.
“Work will continue to ensure we maintain consistently high standards, particularly in relation to documentation.
“We have already introduced changes to the way we complete initial assessments and personal care plans and note the inspectors were keen to emphasise poor documentation does not mean care is poor.”