WHAT A BUNCH OF PANES IN THE NECK OAP’s fury over window firm’s botch job
some cement to fill holes but he only fixed a couple and left. Then another guy appeared a week later, said the job was rubbish and the faults would be fixed.”
When he heard nothing more, George, of Gullane, East Lothian, sent a special delivery letter to the firm’s head office.
But then he discovered the company were in administration. He added: “The new company wanted £100 before they would even consider sending someone to inspect the mess.
“They told me I couldn’t seek compensation from them as they were total ly separate, although using the Penicuik trading name.
“So I spent £ 20 on silicone sealant and tried to make temporary fixes to the windows.
“I am angry at being left with shoddy, unguaranteed work.”
I got on to the Kairos Group, who now operate as Penicuik. They said they bought a number of assets of the old firm and had agreed to f ix issues at cost price, subject to a call- out fee of £100.
But the good news is that Shawbrook Bank have stepped in to sort things for George.
They sa i d : “We have contacted Mr Cowen and made arrangements to resolve the problems.”
ANGRY George, left, shows faults with windows, above Pictures David Johnstone