WHAT A BUNCH OF PANES IN THE NECK OAP’s fury over win­dow firm’s botch job

Sunday Mail (UK) - - The Judge -

some ce­ment to fill holes but he only fixed a cou­ple and left. Then an­other guy ap­peared a week later, said the job was rub­bish and the faults would be fixed.”

When he heard noth­ing more, Ge­orge, of Gul­lane, East Loth­ian, sent a spe­cial de­liv­ery let­ter to the firm’s head of­fice.

But then he dis­cov­ered the com­pany were in ad­min­is­tra­tion. He added: “The new com­pany wanted £100 be­fore they would even con­sider send­ing some­one to in­spect the mess.

“They told me I couldn’t seek com­pen­sa­tion from them as they were to­tal ly sep­a­rate, al­though us­ing the Penicuik trad­ing name.

“So I spent £ 20 on sil­i­cone sealant and tried to make tem­po­rary fixes to the win­dows.

“I am an­gry at be­ing left with shoddy, un­guar­an­teed work.”

I got on to the Kairos Group, who now op­er­ate as Penicuik. They said they bought a num­ber of as­sets of the old firm and had agreed to f ix is­sues at cost price, sub­ject to a call- out fee of £100.

But the good news is that Shaw­brook Bank have stepped in to sort things for Ge­orge.

They sa i d : “We have con­tacted Mr Cowen and made ar­range­ments to re­solve the prob­lems.”

AN­GRY Ge­orge, left, shows faults with win­dows, above Pic­tures David John­stone

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