Cou­ple’s joy as they fi­nally see wed­ding video

Sunday Mail (UK) - - The Judge -

New­ly­weds Greg and Dawn Smith couldn’t get hold of their wed­ding video… six months after their big day.

Lewis Ray­mond, of Un­ri­valled Videos, promised to send the £1043 pack­age within 12 weeks and kept claim­ing it had been dis­patched when it hadn’t.

I got on the case and I’m de­lighted to re­port that the cou­ple now have their film. Greg, of Leith, Ed­in­burgh, a lo­gis­tics of­fi­cer with the Scot­tish Am­bu­lance Ser­vice, said: “We’ve watched the DVD and it’s what we were look­ing for.

“The copies for our fam­ily turned up too as did the raw footage we’d been promised. Thank you for your help.”

Sadly, the Smiths are not alone in hav­ing prob­lems. Nicola Christie paid £900 for her footage, which was sup­posed to be de­liv­ered in six weeks.

She fi­nally got it after four months by bom­bard­ing Ray­mond with calls, emails and texts. Her dad Kenny even paid a visit to his house. Kenny said: “We’ve re­named the firm Un­re­li­able Videos.”

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