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“Later that day they told me various sensors and components had failed and the repair bill was £3,200.
“I disputed the bill and they first said VW would pay 50% and then further reduced the bill to £1,200.
“Why did all this damage occur after the car was in for a recall?
“I work as a self-employed taxi driver was and I was forced off the road for 11 days, losing approximately £1,300 income, while the car was repaired.”
The bill was cut again to the £750 which John, of Wallsend, paid reluctantly to get the car back on the road.
John said the reduction in the cost was welcome but he did not feel he had to pay anything.
VW has faced criticism that other fixes under the scheme has also led to problems for drivers with comments on social media and motoring forums.
The fix is known as the EA 189 service action and is carried out free of charge.
A spokesman for VW said: “We sent a response to Mr Denholm on September 6 which carefully explained our position regarding his complaint.
“We understand that the repairs to his vehicle had been made by Lookers and goodwill support was made available to cover 90% of the parts and labour costs.
“For the avoidance of doubt, this support was not offered on the basis of the underlying NOx emissions issue or the technical measures, which does not adversely affect the performance of his vehicle.
“We also understand that Mr Denholm is seeking £1,300 for loss of income.
“We do not consider the changes he reported are related to the technical measures.
“In light of this, we do not consider it appropriate to reimburse him for any loss of profits, not least due to the amount of individual goodwill already offered to him towards the component replacements.”
VW added: “The NOx issue relates to the fact that software was fitted in certain Volkswagen Group brand vehicles with EA189 diesel engine vehicles, including this customer’s vehicle, which affected the characteristics of NOx in test conditions.
“Complaints related to these parts have of course also occurred in vehicles prior to the implementation of the technical measures and there has been no increase in the incidence of these issues following the service action.”
John Denholm from Wallsend had a series of problems with his VW Passat after getting it back from the garage