I didn’t get what I bar­gained four

Sunday Sun - - News - By Ian Rob­son Re­porter ian.rob­son@trin­i­tymir­ror.com

A MO­TORIST has been driven mad in a row with his deal­er­ship over what he thought was a four-wheel-drive car which turned out to be noth­ing of the sort.

Vin­cent McTaff bought a Jeep Chero­kee think­ing he was get­ting a 4WD at a cost of £30,000.

But weeks later he dis­cov­ered it was a two-wheel drive.

He has com­plained to deal­ers Richard Hardie who are in­ves­ti­gat­ing what hap­pened.

Vin­cent, of Burnop­field, County Durham, said he had an or­der form which stated the car was a 4WD.

He said: “We or­dered a Chero­kee in July in the be­lief it was a 4WD be­cause that’s what we asked for and that’s what was writ­ten on the or­der form.

“I have now re­alised it was a twowheel drive.

“The dis­cov­ery was made when my son-in-law and I had a look un­der the car to see where the jack­ing points were.

“I com­plained to the deal­er­ship be­cause I want them to ex­change the car for a 4WD be­cause that’s what I thought it was.

“But they say it is now classed as a sec­ond-hand car be­cause I had used it.

“They are ask­ing why we didn’t check it out ear­lier, but we trusted them to pro­vide what we asked for.

“The sales­man who sold the car and his boss are no longer work­ing there.”

Vince said he needed a 4WD be­cause the roads where he lives are bad in the win­ter and he uses his car to pull a car­a­van.

His pre­vi­ous four cars have all been Chero­kees but from dif­fer­ent deal­er­ships.

He says he has now left the ve­hi­cle un­used since the dis­cov­ery.

Vince, 79, and his wife Doreen, 74, say the deal­er­ship are look­ing for a deal on a new car but have not come up with any­thing yet.

Ryan Luke, group sales man­ager at Richard Hardie, said: “Mr McTaff claimed he bought a 4WD. Our side of the story is that is bought a two-wheel drive.

“He wants us to get a 4WD and we are try­ing to help him, but it’s not go­ing to be quick.

“There are 1,400 or 1,500 miles on the clock.

“I need some time to find a so­lu­tion which works for both of us. “They are giv­ing us a used car back.” He con­firmed that the sales­man and his man­ager had both left but it was a co­in­ci­dence in an in­dus­try which saw a high vol­ume of tran­si­tional staff mov­ing from one job to another.

He also con­firmed Vin­cent had an or­der form which re­ferred to a 4WD but said it had not been signed.

It did, how­ever, have the name of the sales­man printed on it.

Vince has since had a meet­ing with a se­nior man­ager. “He said he was sym­pa­thetic and was go­ing to see what could be done.”

Vince later said: “We have worked a deal out.

“It’s a good deal for us.” Vin­cent McTaff bought a Jeep Chero­kee think­ing it was a 4x4 as on the or­der form, but has found out it is in fact only a 2WD

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