Staff blow whistle on healthcare at prison
Local democracy reporter HEALTHCARE staff at HMP Frankland were so concerned about the care of prisoners that they blew the whistle to the authorities.
And Care Quality Commission (CQC) inspectors found healthcare at the high security jail was not well managed and patients were not involved in making decisions about their care and treatment.
The prison, near the village of Brasside in County Durham, counts serial killers, rapists, murderers and terroists among its list of inmates. It’s now so notorious that it’s dubbed “Monster Mansion”.
G4S provides healthcare at the prison and CQC inspectors found risks to patients were not adequately assessed by staff. Inspectors said in a report: “Managers did not demonstrate they had the experience, capability and skills to deliver a high-quality and sustainable healthcare service. They did not always work effectively with front-line staff to provide consistent leadership.”
The inspectors found the service was short staffed, with seven vacancies in the team when they visited the jail in May.
They also found there were sometimes delays in getting stocks of medical supplies into the prison due to security arrangements, and policies around prisoners holding medicines for themselves weren’t always followed.
The CQC told G4S to improve the governance and management of the service and to involve prisoners more in decision-making about their care.
Sue Clements, G4S’ health services North East prisons director, said: “G4S Health Services delivers quality healthcare in centres and establishments across the UK and inspectors found that our staff at HMP Frankland treat patients with kindness, respect and compassion.
“We take the concerns raised around recording and monitoring practices very seriously and have taken prompt actions to ensure that we are compliant with those requirements, including bringing in a new head of healthcare with over 20 years’ experience.”