Sir, I recently expressed my concerns to CalMac about the new ferry boarding arrangements at Brodick. They are based upon the fact that I suffer from claustrophobia and vertigo. I could never enter that long narrow tunnel, nor walk in mid-air with see-through panels. I suggested a ground level boarding for such sufferers, or a minibus to shuttle such folk on to the car deck.
In their reply CalMac stressed that they ‘care about their passengers and would not want to them to feel distressed,’ but have no plans to remove that stress. They offer the alternative of Lochranza – not much good in winter.
In summer this is satisfactory if you are driving and have the time, but if that were the case there would be no problem at Brodick. It is when one is forced to be a foot passenger, for whatever circumstance, that boarding becomes impossible. Perhaps I’m the only sufferer on the island?
Yours, Leigh Hocking Brodick