Ar­ran top ho­tels scoop ma­jor awards – again

The Arran Banner - - News -

Ar­ran has sailed away with two of the top honours at Scot­land’s most pres­ti­gious awards cer­e­mony for hospi­tal­ity, tourism and ca­ter­ing, writes Hugh Boag.

Both the Dou­glas Ho­tel and the Auchran­nie picked up awards in the 15th year of the Ca­ter­ing Scot­land (CIS) Ex­cel­lence Awards.

The Dou­glas Ho­tel was named best in­de­pen­dent ho­tel at a packed gala din­ner in Glas­gow last Thurs­day night, at­tended by more than 500 of the coun­try’s lead­ing hote­liers, cater­ers, chefs, col­leges and sup­pli­ers, ahead of Dun­stane House in Ed­in­burgh’s West End and the Lo­vat Loch Ness, at Fort Au­gus­tus.

Judges said: ‘The stan­dard of cus­tomer ser­vice set the Dou­glas apart. It looks af­ter each guest from the front door on­wards. The fab­ric of the ho­tel is first class, it takes care to in­volve the lo­cal com­mu­nity and there’s a lovely di­ver­sity to the food from the bistro to the restau­rant.’

The Auchran­nie was the win­ner of the train­ing and em­ployee re­ten­tion award.

The life­time achieve­ment award was pre­sented to Ayrshire hote­liers Bill and Cath Cost­ley, said by the judges to have cre­ated ‘one of the great­est busi­ness suc­cess sto­ries in Scot­land’. Their es­tab­lish­ments in­clude High­grove House and Lochgreen House in Troon, the Brig o’ Doon Ho­tel in Alloway, and El­lis­land Ho­tel in Ayr.

Above, the Dou­glas team with their best in­de­pen­dent ho­tel award; and left, Auchran­nie man­ag­ing di­rec­tor Linda John­ston with the win­ning cer­tifi­cate and Claire John­ston, HR and peo­ple de­vel­op­ment man­ager, with the tro­phy.

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