Why should I pay to end con­tract?

The Daily Telegraph - Your Money - - FRONT PAGE -

Be­cause of on­go­ing dif­fi­cul­ties with Ex­tra En­ergy I de­cided to change sup­pli­ers for our gas and elec­tric­ity.

The prob­lems in­cluded the di­rect debit be­ing var­ied from the agreed £39 a month to £55 and fi­nally £70 due to “higher con­sump­tion” when ac­tu­ally our gas was 348 kWh less than the cor­re­spond­ing pe­riod last year. Elec­tric­ity was 25 kWh

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