No quar­ter from BT on pa­per bills

The Daily Telegraph - Your Money - - READERS’ LETTERS -

I have for many years re­ceived a BT pa­per bill each quar­ter for which I was, from 2014, charged £1.50 per quar­ter. I have paid my bills by monthly di­rect debit but about four or five years ago I opted to pay the line rental sep­a­rately a year in ad­vance.

In Jan­uary this year I re­newed the line rental as usual, with no men­tion by BT of any changes in terms

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