Warning sent to the wrong patient

Diane Loxam, 71, from Lancaster, was diagnosed with breast cancer last year, after having a mammogram the year before, following an invitation for a screening. Yet she is among those receiving a letter from PHE warning she had been affected by the blunders. She said this left her “anxious and confused” – and concerned that the failed targeting of the letters meant women who needed to be recalled could be missing out. She said: “To now be sending letters to the wrong people – what is going on?”