Failing care firm is ordered to improve its service
A FAILING care provider that runs home visits for vulnerable and elderly people in Edinburgh has been ordered to make urgent improvements after inspectors raised concerns over staff training and medication handling.
Homecare Support, a private social care firm whose main client is Edinburgh City Council, must make improvements by the end of March or it could face a legal bid by the Care Inspectorate to shut it down.
The watchdog has issued a formal Improvement Notice against the firm following a recent unannounced visit by inspectors. The inspection report is not yet available, but the Care Inspectorate said visit times, medication and staff training required “urgent improvement” by March 31.
It said home visits must be “carried out as scheduled and for the duration of time which has been agreed” and that staff administering medication must “accurately record” what was given and when.
It added: “Homecare Support must ensure they have a system for looking at mistakes which helps to reduce the number of mistakes made.”
It comes after a previous inspection report in December 2015 rated the service as “weak”.
A spokesman for the Care Inspectorate said: “We will check on the progress made following this Improvement Notice and if we are not satisfied the matters raised are addressed urgently we will not hesitate to take further action.”
Dan Masters, director of Homecare Support, said the firm has been “working in partnership with Edinburgh City Council to bring about the needed improvements”.