DO WATCH OUT…
THE recent collapse of holiday company Holidays 4U left many with their holidays in tatters.
When this happens you hope to get your money back. But only “package” holidays are eligible for compensation and it all hinges on the definition of the word “package”.
This is defined as accommodation, flights and other components sold for one price by one supplier.
That supplier must be Atol (Air Travel Organisers’ Licensing) bonded which pays out if the company fails.
If the company sells you flights from one company and accommodation from another and then goes bust, its Atol bond will only cover the cost of the flights.
If it is not Atol bonded then you will not be eligible for any compensation at all when things go wrong. If you paid using a credit card, you are probably protected under the Consumer Credit Act, as long as the transactions is over £100, but it depends on the card issuer. Contact your card provider or bank and they will send you a claim form. You will need to provide evidence that your flight was cancelled. 1 9 10 11 12 15 16 17 18 19 21 22 24 27 28 29 2 3 4 5 6 7