Royal Mail beats tar­get

The Oban Times - - News -

ROYAL Mail says it de­liv­ered a tar­get-beat­ing per­for­mance in the PA post­code area for the first quar­ter of the fi­nan­cial year 2015-16.

Ac­cord­ing to in­de­pen­dent re­search, 94.3 per cent of first class mail was de­liv­ered on time, the next work­ing day af­ter post­ing. It also had a 99 per cent suc­cess rate in de­liv­er­ing sec­ond class mail.

Royal Mail is the only UK mail de­liv­ery com­pany re­quired to pub­lish Qual­ity of Ser­vice per­for­mance against de­liv­ery tar­gets ev­ery quar­ter and has the high­est Qual­ity of Ser­vice spec­i­fi­ca­tion of any ma­jor Euro­pean coun­try.

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