Loganair leads way with cut price ‘compassionate’ fares
PASSENGERS who need to fly for family emergencies in the Highlands and islands will pay halfprice fares, operator Loganair has announced.
The ‘compassionate travel policy’, introduced on Tuesday, covers people travelling because of the death or hospital treatment of an immediate family member, or for critical and unexpected illness.
The scheme, which is a UK-first, follows lobbying by online campaigners angry at the high cost of flights in rural Scotland.
The airline, which operates flights on behalf of Flybe, also promised increased flexibility when bookings are required to be amended or cancelled.
Chief executive Stewart Adams said: ‘ With the introduction of this policy we believe Loganair is now offering a comprehensive compassionate fare unique in the UK airline industry.
‘More importantly, we are confident the reduced fares will be of great benefit to our customers in circumstances of bereavement and critical illness the very times they need assistance most.’
The move follows weeks of lobbying from Scott Preston, a former funeral director, who started a Facebook campaign to lower fares and increase booking flexibility. Loganair worked together with the campaigners to agree the terms, conditions and progress of the policy.
The airline carries 500,000 passengers a year on 20 routes, including flights from Islay, Tiree, Barra and Campbeltown.