Lo­ganair leads way with cut price ‘com­pas­sion­ate’ fares

The Oban Times - - News -

PAS­SEN­GERS who need to fly for fam­ily emer­gen­cies in the High­lands and is­lands will pay half­price fares, op­er­a­tor Lo­ganair has an­nounced.

The ‘com­pas­sion­ate travel pol­icy’, in­tro­duced on Tues­day, cov­ers peo­ple trav­el­ling be­cause of the death or hos­pi­tal treat­ment of an im­me­di­ate fam­ily mem­ber, or for crit­i­cal and un­ex­pected ill­ness.

The scheme, which is a UK-first, fol­lows lob­by­ing by online cam­paign­ers an­gry at the high cost of flights in ru­ral Scot­land.

The air­line, which op­er­ates flights on be­half of Flybe, also promised in­creased flex­i­bil­ity when book­ings are re­quired to be amended or can­celled.

Chief ex­ec­u­tive Stewart Adams said: ‘ With the in­tro­duc­tion of this pol­icy we be­lieve Lo­ganair is now of­fer­ing a com­pre­hen­sive com­pas­sion­ate fare unique in the UK air­line in­dus­try.

‘More im­por­tantly, we are con­fi­dent the re­duced fares will be of great ben­e­fit to our cus­tomers in cir­cum­stances of be­reave­ment and crit­i­cal ill­ness the very times they need as­sis­tance most.’

The move fol­lows weeks of lob­by­ing from Scott Pre­ston, a for­mer fu­neral di­rec­tor, who started a Face­book cam­paign to lower fares and in­crease book­ing flex­i­bil­ity. Lo­ganair worked to­gether with the cam­paign­ers to agree the terms, con­di­tions and progress of the pol­icy.

The air­line car­ries 500,000 pas­sen­gers a year on 20 routes, in­clud­ing flights from Is­lay, Tiree, Barra and Camp­bel­town.

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