High­land Coun­cil ten­ants urged to share opin­ions on ser­vice qual­ity

The Oban Times - - News -

AN IN­DE­PEN­DENT sur­vey by mar­ket re­search com­pany Pro­gres­sive Part­ner­ships is be­ing car­ried out on be­half of The High­land Coun­cil’s Hous­ing Ser­vice.

The postal sur­vey has been sent to all 13,799 coun­cil ten­ants invit­ing them to share their views on the qual­ity of ser­vices pro­vided to them by the Coun­cil’s Hous­ing Ser­vice.

The sur­vey re­sults will be used to help the coun­cil un­der­stand more about ten­ants’ ex­pe­ri­ence of hous­ing ser­vices and plan for the fu­ture us­ing this knowl­edge. Ten­ants who have not yet com­pleted and re­turned their sur­vey are en­cour­aged to get in­volved and have their say about their ex­pe­ri­ence as a High­land Coun­cil ten­ant.

Pro­gres­sive Part­ner­ship sent re­minder let­ters and sur­vey forms to ten­ants, who have not yet taken the op­por­tu­nity to have their say, from Jan­uary 22. No stamp is re­quired for re­turn­ing the sur­vey ques­tion­naire by post. Al­ter­na­tively, there is an on­line sur­vey at http:// tinyurl.com/ten­ants16.

Ten­ants are urged to com­plete and re­turn their ques­tion­naire by Fe­bru­ary 10, 2016.

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