Direc­tory is set by post­codes

The Oban Times - - News -

FOL­LOW­ING last week’s report in The Oban Times about BT split­ting Oban into two dif­fer­ent phone books and two dif­fer­ent re­gions, the tele­co­mu­ni­ca­tions com­pany has is­sued a state­ment.

A spokesper­son for the com­pany has said: ‘BT de­liv­ers 168 sep­a­rate ge­o­graph­i­cal edi­tions of the phone book across the UK.

‘These edi­tions are split ge­o­graph­i­cally based on groups of post­code list­ings sourced from Royal Mail.

‘Lis­more, part of Ard­na­mur­chan and some parts of Oban share the PA34 5XX post­code ranges. His­tor­i­cally, these post­codes have been in­cluded in the High­lands and Is­lands phone book rather than the Lomond and Ar­gyll edi­tion.

‘ Where, in­evitably, homes or busi­nesses sit on the boundary of two phone book edi­tions, our teams will help.

‘Sub­ject to stock avail­abil­ity, cus­tomers can re­quest the neigh­bour­ing phone book to their own area. The cus­tomer ser­vice team can be con­tacted on 0800 833 400.

‘The phone book is also avail­able to search for free on­line at the­p­hone­book.bt.com.’

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